Bobby Fitz

Experience

From technical execution to technology leadership

An executive view of how responsibility expanded over time, and why that path supports senior technology leadership.

Section 01

Career Overview

A decade of progression from technical operations into business systems, multi-site infrastructure, manufacturing technology, governance, executive planning, and implementation leadership.

My career moved from leading technical support operations into business analysis, multi-site manufacturing IT, infrastructure architecture, security modernization, and executive technology planning.

The work increasingly connected business systems, networks, compute, identity, endpoints, cloud, continuity, governance, vendors, and internal applications as one operating portfolio.

In regulated manufacturing settings I led and participated in technology initiatives that supported security, governance, and compliance readiness. That work included infrastructure modernization, identity and endpoint management, secure cloud migration, documentation, and executive reporting, always alongside leadership, security partners, and specialized compliance resources.

Each role expanded the scope of problems I was trusted to own, from stabilizing day-to-day technology work to shaping strategy, governance, internal systems, and long-range planning.

  • Infrastructure modernization
  • Manufacturing technology
  • Regulated environment readiness
  • Security modernization
  • Business systems
  • Operational improvement
  • Technology strategy
  • Executive collaboration

Section 02

Career Progression

Responsibility expanded from technical leadership foundations into multi-site manufacturing IT, compliance-supporting modernization programs, and technology strategy.

  1. Stage 01

    Technical Support Manager

    Built my first formal leadership foundation: team direction, operational reliability, and process discipline in a support organization.

  2. Stage 02

    Business Analyst / IT

    Expanded beyond support ownership into business systems, automation, continuity planning, and technology foundations that improved operations.

  3. Stage 03

    IT Manager (Multi-site Manufacturing)

    Took multi-site accountability for defense manufacturing technology, infrastructure modernization, identity security, and compliance readiness support.

  4. Stage 04

    IT Manager (Manufacturing)

    Led manufacturing IT end to end: resilience, governance, executive partnership, multi-vendor coordination, and internal operational platforms.

  5. Stage 05

    Founder / Technology Strategist

    Now work as a trusted technology partner who solves business problems through strategy, operational systems, and practical modernization.

Section 03

Professional Experience

Each chapter below describes the business challenges owned, the environment served, and what the role taught about leadership.

Chapter 01

Company

Bobkat IT

Role

Founder / Technology Strategist

Employment dates

May 2026 to Present

Location

Houston, Texas

Founder / Technology Strategist

Bobkat IT

Overview

I founded Bobkat IT to help organizations solve operational technology problems with clear strategy, practical systems, and delivery that stays close to the business.

The practice draws on manufacturing, infrastructure modernization, and technology governance experience, including work alongside executive and security partners on environments with elevated security and compliance expectations.

This chapter deepens my work as a trusted advisor: framing problems in business terms, designing solutions people can run, and staying accountable through implementation.

Key Initiatives

  • Built technology strategy and assessment practice

    Helped organizations evaluate maturity, risk, and investment priority so leaders could fund work with a clearer sequence and fewer speculative projects.

  • Designed operational systems for real operating work

    Shaped products and platform concepts that make ownership, projects, vendors, renewals, and status visible enough to support better weekly decisions.

  • Applied AI as a technology delivery multiplier

    Used AI to accelerate research, design, documentation, implementation, and testing while retaining direct control of requirements, architecture, validation, and product claims.

  • Created digital experiences that earn trust

    Developed public storytelling and service journeys that educate buyers and start stronger conversations before any sales process begins.

  • Advised leadership on practical modernization

    Partnered with operators and executives on infrastructure, security foundations, systems, and planning choices grounded in capacity, continuity, and business outcomes.

Leadership Focus

What this role taught me.

  • Lead from problem definition through ownership of outcomes, not only recommendations.
  • Translate regulated-environment experience into clear tradeoffs for owners and executives.
  • Keep product thinking in every engagement so solutions stay usable after launch.
  • Balance strategy work with delivery discipline so advice stays connected to execution.

Chapter 02

Company

LCY Elastomers

Role

IT Manager

Employment dates

May 2025 to Present

Location

Manufacturing operations

IT Manager

LCY Elastomers

Overview

At LCY Elastomers I lead manufacturing technology for an industrial operating environment where continuity, resilience, and practical planning matter as much as any project launch.

The work spans infrastructure modernization, technology governance, multi-vendor coordination, business continuity planning, executive collaboration, and internal operational platforms that support how production and corporate work actually move.

This role continues my manufacturing IT leadership path: partnering with executives and operators while keeping technology accountable to plant reliability, risk reduction, and day-to-day operations.

Key Initiatives

  • Led technology planning and operations for an active manufacturing environment

    Kept infrastructure, systems, and support decisions tied to production reality so reliability and business continuity stayed first-class outcomes.

  • Led network, compute, identity, endpoint, collaboration, and recovery modernization

    Sequenced servers, network, identity, collaboration, endpoint management, and recovery improvements so modernization reduced risk instead of creating outage exposure.

  • Established clearer technology governance, documentation, and vendor coordination

    Improved ownership, planning, documentation, and vendor coordination so critical work was not trapped in tribal knowledge or disconnected provider conversations.

  • Advanced disaster recovery and business continuity planning

    Advanced disaster recovery planning, backup confidence, and continuity practices so leadership had a clearer path when systems failed under pressure.

  • Developed executive technology reporting, roadmaps, and investment plans

    Supported leadership with decision-grade status, roadmaps, and investment framing connected to operational and risk realities.

  • Modernized internal applications and operational visibility

    Improved internal systems and operating visibility so projects, ownership, and technology work stayed easier to manage over time.

Leadership Focus

What this role taught me.

  • Deepened manufacturing technology leadership where poor planning carries real operating cost.
  • Strengthened executive communication around risk, tradeoffs, and multi-quarter modernization.
  • Balanced plant support demands with strategic infrastructure, governance, and systems work.
  • Coordinated vendors and internal partners without losing ownership of outcomes.

Chapter 03

Company

Quantic Electronics

Role

IT Manager

Employment dates

February 2022 to April 2025

Location

Multi-site manufacturing

IT Manager

Quantic Electronics

Overview

At Quantic Electronics I led technology for multi-site defense manufacturing operations, where reliability, standardization, and security expectations shaped every major initiative.

The role combined multi-facility infrastructure ownership with modernization work that supported evolving compliance requirements. I partnered with executive leadership, security partners, and specialists such as Summit 7 on compliance initiatives, while leading the technology execution required to make those programs real.

I did not serve as a compliance auditor or certifying authority. My contribution was practical technology leadership: infrastructure modernization, identity and endpoint security, secure cloud migration, documentation, roadmaps, vendor coordination, and executive reporting that helped the organization improve readiness and reduce risk.

Key Initiatives

  • Supported defense manufacturing operations across multiple facilities

    Standardized infrastructure and operating practices across sites so distributed manufacturing could run on more consistent, governable technology foundations.

  • Modernized infrastructure to support evolving compliance requirements

    Led technology initiatives that improved alignment with NIST SP 800-171, DFARS expectations, and CMMC readiness objectives without treating compliance as a paperwork exercise alone.

  • Partnered with Summit 7 during compliance initiatives

    Worked alongside specialized security and compliance partners so gap analysis findings, corrective work, and technology roadmaps stayed connected to executable IT plans.

  • Supported migration to Microsoft GCC High

    Helped plan and execute secure cloud migration into Microsoft GCC High so collaboration and identity foundations better fit a regulated manufacturing environment.

  • Implemented Microsoft Entra ID and Intune for identity and endpoint control

    Modernized identity and endpoint management through Entra ID and Intune, improving security baselines, device governance, and day-to-day operational control.

  • Improved cybersecurity maturity through practical controls

    Advanced vulnerability management, endpoint management, asset lifecycle awareness, security documentation, and security baseline implementation as part of broader risk reduction.

  • Participated in compliance gap analysis and readiness planning

    Supported gap analysis and remediation planning with leadership and partners so technical debt, control weaknesses, and infrastructure gaps became owned initiatives.

  • Built technology roadmaps supporting CMMC readiness

    Created security and infrastructure roadmaps that helped leadership sequence modernization work supporting CMMC readiness and longer-term governance.

  • Worked with leadership on SPRS score improvement

    Supported leadership conversations and technology workstreams aimed at improving SPRS-related posture through concrete system, process, and documentation improvements.

  • Reduced operational risk through multi-site standardization

    Unified technology standards, vendor coordination, disaster recovery planning, and business continuity habits so risk was less dependent on site-by-site exception handling.

Leadership Focus

What this role taught me.

  • Learned to lead modernization inside regulated manufacturing without confusing IT ownership with formal certification authority.
  • Strengthened partnership with executives, compliance counterparts, and security vendors such as Summit 7.
  • Improved prioritization when plants, security requirements, and business continuity demands competed for attention.
  • Grew practical architecture judgment for identity, GCC High, endpoint management, and multi-site infrastructure.

Chapter 04

Company

CTM Group Inc.

Role

Business Analyst / IT

Employment dates

March 2020 to February 2022

Location

Houston, Texas area

Business Analyst / IT

CTM Group Inc.

Overview

At CTM Group Inc. I moved deeper into business systems and infrastructure work that linked technology decisions to operational improvement.

I supported an organization that needed stronger automation, better executive reporting, and technology foundations that held during disruption, including COVID business continuity pressures.

This chapter bridged hands-on technical depth with analysis, process design, and broader IT ownership that prepared me for manager-level manufacturing leadership.

Key Initiatives

  • Improved business systems supporting daily operations

    Strengthened internal systems and process support so teams relied less on fragile workarounds and manual reconciliation.

  • Modernized core infrastructure and operating foundations

    Contributed to infrastructure improvements that made core services more reliable and easier to operate as business needs changed.

  • Automated recurring operational work

    Reduced manual business processes through automation and better workflow design where the organization was paying daily friction cost.

  • Developed executive and operational reporting

    Helped leadership get clearer operating information so decisions could be made from shared status rather than scattered inputs.

  • Supported COVID business continuity

    Helped keep technology enabling work during remote and disrupted operating conditions when continuity mattered more than perfect long-range plans.

  • Strengthened documentation and technology operating practices

    Improved base platforms, documentation habits, and operating practices required for more advanced IT ownership later.

Leadership Focus

What this role taught me.

  • Learned to translate business process pain into practical system changes.
  • Grew comfort working between operators, leadership, and technical workstreams.
  • Developed reporting and visibility thinking that later became central to governance work.
  • Practiced continuity planning under pressure without losing long-term foundation work.

Chapter 05

Company

CTM Group Inc.

Role

Technical Support Manager

Employment dates

September 2017 to March 2020

Location

Houston, Texas area

Technical Support Manager

CTM Group Inc.

Overview

At CTM Group Inc. I began formal technology leadership as Technical Support Manager, responsible for people, process, and reliable day-to-day technical operations.

The organization needed stronger operational support, cleaner process discipline, and a manager who could convert reactive technical work into more predictable service patterns.

This role established the leadership habits that shaped the rest of my career: coaching a team, owning service quality, and connecting technical operations to business expectations.

Key Initiatives

  • Directed support priorities, escalations, and service follow-through

    Directed support work with clearer ownership, escalation habits, and follow-through so recurring issues became improvement opportunities rather than permanent noise.

  • Standardized response, escalation, and service ownership

    Raised response consistency and service reliability for the people who depended on technology to keep business work moving.

  • Documented recurring issues and tightened support handoffs

    Reduced repeated firefighting by documenting patterns, tightening handoffs, and making service expectations clearer.

  • Stabilized core support and environment operations

    Stabilized core support and environment operations so the organization could trust technology to be ready for ordinary and exceptional work days.

  • Expanded from support leadership into systems and business analysis

    Used support leadership as a foundation for business analysis, systems ownership, and eventually manager-scope manufacturing IT responsibility.

Leadership Focus

What this role taught me.

  • Developed people leadership: coaching, prioritization, and accountable service ownership.
  • Learned that operational excellence is a leadership product, not only a technical one.
  • Built judgment for when to stabilize, when to escalate, and when to redesign a process.
  • Established the transition from expert contributor to technology leader responsible for outcomes.

Section 04

Consistent Themes

These patterns appear across every chapter. They are the real through-line of the career, more than any single title.

Career differentiator

Regulated Manufacturing Technology

Experience supporting technology modernization in manufacturing environments with evolving cybersecurity and compliance requirements, including infrastructure modernization, identity management, Microsoft GCC High, NIST SP 800-171 alignment work, CMMC readiness initiatives, and technology governance.

  • Compliance Readiness

    Helping organizations modernize technology environments that support security, governance, and regulatory requirements, while specialized partners own formal assessment and certification work.

  • Security Modernization

    Improving infrastructure through identity, endpoint management, backup, vulnerability management, security baselines, and practical security documentation.

  • Manufacturing Technology

    Supporting production environments where reliability, operational continuity, and business systems directly affect manufacturing operations.

  • Technology Governance

    Creating visibility, documentation, planning processes, and operational standards that improve long-term decision making.

  • Technology Strategy

    Turning operating friction into sequenced decisions leaders can fund, staff, and explain.

  • Infrastructure Modernization

    Improving identity, network, servers, cloud, collaboration, recovery, and endpoint posture without putting production at unnecessary risk.

  • Business Systems

    Replacing fragile manual work with systems that encode process, ownership, and trustworthy records.

  • Operational Improvement

    Reducing daily friction through visibility, process design, multi-site standardization, and follow-through that sticks.

  • Executive Partnership

    Communicating risk, tradeoffs, readiness progress, and modernization plans in language leaders can act on.

  • AI-Assisted Delivery

    Using AI to move faster while keeping architecture judgment, quality, and knowledge under control.

  • Product Thinking

    Treating internal systems and platforms as products with users, decisions, and continuous improvement, not one-time projects.