ShiftFlow

ShiftFlow is an employee scheduling and workforce operations product designed to replace a fragile Access-based process.

It covers rotation schedules, overtime, PTO, vacancies, swaps, and payroll-related workflows that real operators use.

The Access-based scheduling process became increasingly difficult to maintain as workforce rules and exception handling grew more complex.

Legacy Access tools and manual coordination create schedule risk, knowledge dependency on a few people, and error-prone payroll handoffs.

• Schedulers and supervisors
• Employees participating in rotations, PTO, and swaps
• Payroll and operations stakeholders

Access systems and informal scheduling coordination do not handle evolving rules, multi-person ownership, or auditability well. Exceptions become tribal knowledge.

Led product thinking and solution design to replace the legacy process with a purpose-built workforce operations system.

• Model rotation, overtime, vacancies, and swaps as first-class workflows
• Design for operators, not generic calendar aesthetics alone
• Include payroll-related handoffs inside the product boundary

Establish a trustworthy schedule core before advanced automation. Exception workflows only help after the base rotation model is reliable.

• Rotation schedule management
• Overtime handling
• PTO workflows
• Vacancy management
• Shift swaps
• Payroll-related workflows
• Reporting

• Must replace an existing Access-based process
• Must support operational scheduling realities beyond simple shift assignment

Workforce products succeed when they encode real exception handling. A clean calendar UI is not enough if rotation rules live outside the system.